Terms Of Use www.BoatersMarineSupply.com
Terms Of Use | At Boaters Marine Supply we ask that our web site users agree to observe and comply with the following easy terms of use. This / the Boaters Marine Supply web site contains copyrighted, proprietary, registered trademarks, information, pictures, text, and prices, which are not to be copied, reproduced, or transmitted in any form, without the written consent of Boaters Marine Supply.
Every reasonable effort has been taken to prevent inaccuracies in information provided to us by our manufacturers/suppliers and prepared by Boaters Marine Supply staff. Boaters Marine Supply provides over 25,000 products and conducts business with well over 250 manufactures/suppliers and can not be held responsible for inadvertent errors, inaccuracies, product listing errors, or any manufacturer or supplier non compliance with any patent laws, copyright laws, State, Federal, or local laws they're responsible for. Boaters Marine Supply provides the latest available pricing and product availability information (provided to us) and maintains the right to change or update this information without notice and can’t be held responsible for inaccurate pricing, incorrect picture usage, out of stock items, and delivery information. Boaters Marine Supply will always do our best to satisfy our customers by offering realistic business practices and practical resolution to any issue related to these matters. Boaters Marine Supply and its affiliates RJM Enterprises, LLC maintains the right to refuse or discontinue any service, close accounts, cancel orders or seek punitive damages, without limitation, if Boaters Marine Supply and its affiliates believes that any customer conduct violates applicable law which in any way causes harm to Boaters Marine Supply, RJM Enterprises, LLC or its affiliate business interests. The use of the Boaters Marine Supply web site constitutes your agreement to the above terms of use.
Limitations of Liability
By placing an order, you agree that Boaters Marine Supply’s maximum liability for the products sold on this website is limited to its purchase price only. Under no circumstances is Boaters Marine Supply or any of their representatives liable for special, indirect, consequential, injury, or punitive damages related to products sold.
By using this site, or ordering from it, you acknowledge that you have read, understand , and agree to our terms and policies. All product names, trademarks, and registered trademarks are the property of their respective owners.
Disclaimer of Warranties and Limitation of Liability
You represent, warrant and covenant that: You are at least eighteen years of age and have the full right and authority to enter into this License on behalf of you and/or your company, employer or principal, and you do not reside in any country to which export of US products are prohibited or restricted and you may not ship, transfer or export any of the products into any country or use any of the products in any manner prohibited by any laws, restrictions or regulations.
Legal Fees
You agree to reimburse Boaters Marine Supply and or RJM Enterprises LLC, for any and all legal fees, costs and disbursements if Boaters Marine Supply, RJM Enterprises LLC, is successful in enforcing any of its rights under this Agreement including, without limitation, in connection with any action to collect payment.
Miscellaneous Provisions
These Conditions of Use constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by Boaters Marine Supply owners or authorized officers.
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Cancel an order
At Boaters Marine Supply we’re committed to shipping your order as quickly as possible (normally within hours, the same day, or as quickly as possible). In the event that you wish to cancel an order contact us immediately at the Contact Us link. Your cancellation must be received prior to your order being sent to our fulfillment processing center (normally within 2 to 4 hours).
Please note: Special ordered items are none refundable and can not be returned. Special manufacturer dropshipped items are normally none refundable (their are exceptions so contact us to discuss).
Change your subscription
To remove your name from our E-mail correspondence or Newsletter, just let us know by clicking here. We never sell or provide your email address, or personal information to anyone.
No Tax
You never pay sales tax! We are not required to collect sales and use tax on deliveries throughout the US, except where we have business locations in the state of Kentucky where we will be required to charge the applicable 6% sales tax.
Payment Methods
We gladly accept Visa, MasterCard, American Express, Discover, personal checks, Wire Transfers, money orders, E-Checks, Paypal, and Google Checkout.
Credit and Debit Cards:
When you place an online order, we authorize your credit/debit card to make sure sufficient funds are available. The financial institution places a hold on funds equal to your order total until the order is fulfilled. This hold will also apply to any items backordered until items come into stock and are shipped.
If your order is canceled, the financial institution that issued your card determines the time required to remove the authorization. The authorization will automatically expire based on the type of card used for payment. The following is the estimated period of time from the point of authorization to automatic expiration of the authorization for common methods of payment.
Payment TypeTime Required
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Debit or check cards - depends on bank
Visa/MasterCard - depends on bank
Discover
American Express
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1 - 30 days
30 days
30 days
30 days
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If your order is backordered or the item does not ship by the time the authorization automatically expires, another authorization will be created. If a re-authorization is declined for any reason we will be forced to cancel your order. If you require more information, please contact your bank or credit card company
Personal Checks and Money Orders:
We also accept personal checks and money orders. Please note that payment via check or money order can delay your order up to 15 days. You must ContactUs@BoatersMarineSupply.com to arrange for check or money order processing.
Please note: Checks returned unpaid by your financial institution are subject to a Service Charge of $35 or the maximum allowed by law. Checks returned for insufficient or uncollected funds, together with Services Charges, may be debited electronically from your account.
If a refund is due, you will be refunded in the same method in which you paid for the merchandise originally. If a check refund is due, please be advised that it may take up to 30 days to receive your refund.
Place An Order
Do I have to register to place an order?
Absolutely not, we do not require our customers to register.
Are there alternative ways to place an order?
If you would prefer you can phone your order in by calling us at: (502) 499-1477 or you can send an email to Orders@BoatersMarineSupply.com
You may also mail us your order to: 3607 Brad Court, Louisville, KY 40220-2722. We will not accept returned products at this address.
We will always get back to you ASAP
Return/Exchange Policy
Our goal is to make sure you receive the best value and service with every purchase you make at BoatersMarineSupply.com. We want to be your number one choice for Boating Accessories, Boat Supplies, Boating Products, Marine Electronics, Water Sports, and Fishing Products.
Our unconditional quality guarantee:
If for any reason you are not completely satisfied with a product, simply return it within 20 days. Please contactus@BoatersMarineSupply.com to get a return authorization number and return instructions. We can not be responsible for returns shipped incorrectly.
Attention: CONTACT US FOR CORRECT RETURN ADDRESS & RMA NUMBER.
We can not be responsible for returns shipped incorrectly or to the wrong address.
RETURN REQUIREMENTS:
· Returned products must be in brand new, mint condition and resalable.
· Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, plastic bags, and the blank warranty cards. The manufacturer's labeled packaging must be enclosed within a new shipping carton.
· Software is non refundable if opened and seal is broken. If defective we will replace /exchange it only. Batteries that are sealed and unopened may be returned w/in 20 days. All others are non refundable.
· Any Blister packed items or products that come in hard plastic wrap can only be returned if unopened and in original condition.
· All Digital Equipment, DVD's, Video Equipment and Wireless Telephone products must be unopened and returned within 10-days of receipt of purchase.
· Please note that the warranty card must not be filled out.
· SHIPPING AND HANDLING FEES, IF APPLICABLE, ARE NOT REFUNDABLE
* Please Note: Boats, kayaks, dinghies, canoes, and all engines cannot be returned to BoatersMarineSupply.com. If these products are defective, you will need to contact the manufacturer.
Returns must be received within 10 days after notifying BoatersMarineSupply.com, advising your intent to return product, and receiving a return authorization number and return address. After receiving and inspecting the returned merchandise, we will reimburse you for the purchase price of the item minus a 15% restocking fee to cover our original shipping and processing fees. You will be refunded in the same method in which you paid for the merchandise. If a check refund is due, please be advised that it may take up to 30 days to receive your refund. After the return period has expired, please contact the manufacturer to resolve any problems with your equipment.
*Please Note: Special Order items, manufacturer drop shipped, refurbished or remanufacatured, opened DVD's, Charts and Maps, products are not refundable or returnable.
Exclusive Online Offers:
Due to restrictions and policies put in place by some manufacturers, certain products listed as Online Exclusives have a No Return Policy. The following manufacturers have NO RETURN policies: JVC. The listed manufacturers require you contact them directly regarding returns or replacements under the terms and conditions of their Warranty Policy. Exclusive Online Offers will be listed by specific product numbers.
Unjustified Credit Card Chargebacks:
If the card holder did not authorize the purchase, we will work with you and your credit card issuer to ensure the situation is resolved properly. However, in accordance with your full agreement to our site policies at the time of your purchase, we will charge a $35 penalty fee for every unjustified credit card chargeback against our company - as well as all attempted chargebacks that we are able to reverse by defending our case. We will also report all unjustified chargebacks to ChargeBackProtection.org, thereby banning you from placing orders with any business that uses ChargeBackProtection.org.
Examples of unjustified chargebacks are: When any customer issues an unjustified or proved misleading complaint, a customer starts an unwarranted dispute with his credit card company, a customer refuses to pay, a customer ships the product without going through the RMA process and starts a dispute, a customer disregards any of our site policies after agreeing to them, a customer initiates a chargeback when they have already been refunded, and etc. In the event that a chargeback is placed on a purchase, we reserve the right to report the incident for inclusion in a chargeback abuser database. The information reported will include full name, email, order date, order amount, IP address, full address and phone number.
Manufacturer Warranty
All new products purchased on BoatersMarineSupply.com are supplied with original manufacturer warranties.
Please send your request to:
ContactUs@BoatersMarineSupply.com
Attn: Manufacturer's Warranty Request.
Resources and Links
Boaters Marine Supply offers links to, and listings of, various third-party Web sites for the convenience of its customers, and, unless otherwise expressly indicated, no affiliation between Boaters Marine Supply and an entity linked to or listed is intended. Except where indicated, Boaters Marine Supply does not endorse any company or product not offered by Boaters Marine Supply including the advertisers on linked Web sites or on the web sites of listed entites. When linking to such third-party sites, Boaters Marine Supply does not monitor sites linked to and the use of any such link is strictly at the user's own risk. In no event shall Boaters Marine Supply be liable for special or consequential damages that result from activity occurring on non-Boaters Marine Supply Web sites when a user links to such site from BoatersMarineSupply.com.
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Boaters Marine Supply is a Veteran owned small business 
